General Terms & Conditions
1. Payment conditions
You can select from the following methods of payment:
Purchases on Account
Just have your order charged to your account. Your order will be dispatched immediately. The payment period for purchases on account is 20 days. In cases of delayed payment, reminder fees can be charged. All further expenses that accrue in connection with collecting overdue payments will likewise be charged to the customer. If reminder letters are unsuccessful, the right to receive the invoice amounts can be assigned to a company that specialises in collection. In this case, interest can be charged at an effective annual rate of up to 15% from the date on which payment was originally due. The collections company will assert all claims in its own name and on its own account and will also be able to charge additional processing fees.
Our account details for your pre-payment are set out in our confirmation email which you receive automatically after completing the order. Your order is despatched immediately once the money has been transferred.
Your secure credit and debit card payments are made possible by Saferpay. Saferpay meets all current security standards.
You can debit your order directly to your PayPal account.
2. Delivery conditions, exchange and return
Free Shippming - Immediate delivery
You have 14 days’ time to check everything. If something does not fit or you don’t like it you can return the merchandise received in its original packaging within 14 days. Please always enclose the delivery note so that we can credit your returns immediately. Your right to return goods does not apply in the case of used articles, socks and underwear.
THE RETAIL PEOPLE AG
All prices contain VAT at the current valid rate.
4. Quality guarantee
5. Retention of title
The merchandise remains the property of THE RETAIL PEOPLE AG until it is paid for in full.